Brand Support
Resources to help our brands find the answers they need.
111 articles
LWritten by Marcella Edwards and Libby Serra
LGet notified about important events
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Written by Libby Serra. Updated over a week ago
How To Send a Magic Link to a Single Ambassador or All Users for Login with Email Template
Send an email to a single user or all users with magic link. Help with login, easy distribution for access. Email Template Included!Written by Marcella Edwards. Updated over a week ago
Using Magic Links for Ambassador Login Instead of Passwords
A much easier way to manage your ambassadors is with passwordless login. Create a custom link to protect and grant access to your contacts.Written by Marcella Edwards. Updated over a week ago
Recruiting Ambassadors via Social Media
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Written by Libby Serra. Updated over a week ago
How to Host a Killer Virtual Ambassador Event
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Written by Libby Serra. Updated over a week ago
Zapier Integration
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Written by Libby Serra. Updated over a week ago
Getting Started with Referral Rewards
Written by Marcella Edwards. Updated over a week ago
Brand Settings & Integrations
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Written by Libby Serra. Updated over a week ago
Understanding PayPal Payment Statuses
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Written by Libby Serra. Updated over a week ago
Report a Security Vulnerability
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Written by Libby Serra. Updated over a week ago
Troubleshoot PayPal Payouts Issues
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Written by Libby Serra. Updated over a week ago
Clear Browser Cache: Apple Devices: IOS
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Written by Libby Serra. Updated over a week ago
Tag Program Members in Shopify
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Written by Libby Serra. Updated over a week ago
Team Members & Permissions
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Written by Libby Serra. Updated over a week ago
Editing Custom Properties
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Written by Libby Serra. Updated over a week ago
Trouble Shooting Application Form Embedding
This is for troubleshooting tips.Written by Marcella Edwards. Updated over a week ago
WooCommerce Instructions - Pixel Referral Tracking
Written by Marcella Edwards. Updated over a week ago
Tracking Pixel Troubleshooting Tips
Written by Marcella Edwards. Updated over a week ago
Integrating with PayPal Payouts
Written by Marcella Edwards. Updated this week
Upload Contacts via CSV
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Written by Libby Serra. Updated over a week ago
Test the PayPal Payouts Integration
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Written by Libby Serra. Updated over a week ago
How to Connect your Instagram to your Facebook Page
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Written by Libby Serra. Updated over a week ago
DNS Help: Authenticate your Domain for Signing Emails
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Written by Libby Serra. Updated over a week ago
Setting up Recurring Commissions & Points
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Written by Libby Serra. Updated over a week ago
Creating Custom Properties
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Written by Libby Serra. Updated over a week ago
FAQ: Why my ambassador can't access the campaign?
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Written by Libby Serra. Updated over a week ago
Setting up Referral Commissions
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Written by Libby Serra. Updated over a week ago
FAQ: Is it possible to merge duplicate contacts?
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Written by Libby Serra. Updated over a week ago
Shopify Manual Pixel Instructions
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Written by Libby Serra. Updated over a week ago
Tips for Recruiting Ambassadors
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Written by Libby Serra. Updated over a week ago
Shopify Instructions - Pixel Referral Tracking
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Written by Libby Serra. Updated over a week ago
BigCommerce Instructions - Pixel Referral Tracking
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Written by Libby Serra. Updated over a week ago
Testing the Referral Tracking Pixel
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Written by Libby Serra. Updated over a week ago
Creative Campaign Ideas
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Written by Libby Serra. Updated over a week ago
Enable Cookies In Your Tracking Pixel
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Written by Libby Serra. Updated over a week ago
How Woven Nook + Maven Thread recruit their customers to become brand advocates
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Written by Libby Serra. Updated over a week ago
How to clear your browser cache and local storage
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Written by Libby Serra. Updated over a week ago
Why are my emails missing the inbox?
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Written by Libby Serra. Updated over a week ago
How your brand can plan to hit a $100K referral sales goal with Roster
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Written by Libby Serra. Updated over a week ago
Setting up Referral Points
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Written by Libby Serra. Updated over a week ago
Handling Refunds and Cancellations
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Written by Libby Serra. Updated over a week ago
Approving and Rejecting Referral Rewards
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Written by Libby Serra. Updated over a week ago
Setting up Referral Tracking Pixel (links and discount codes)
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Written by Libby Serra. Updated over a week ago
How to Authenticate your Domain for Signing Emails and Improve Deliverability
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Written by Libby Serra. Updated over a week ago
Sending Payments via PayPal and Venmo
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Written by Libby Serra. Updated over a week ago
Sending Payments Manually
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Written by Libby Serra. Updated over a week ago
Referral Payments Overview
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Written by Libby Serra. Updated over a week ago
FAQ: How are referred sales tracked?
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Written by Libby Serra. Updated over a week ago
Troubleshooting Social Integrations
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Written by Libby Serra. Updated over a week ago
What Makes A Great Application Page
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Written by Libby Serra. Updated over a week ago
Clear Browser Cache: Google Chrome
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Written by Libby Serra. Updated over a week ago
Ambassador Recruiting Guide
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Written by Libby Serra. Updated over a week ago
FAQ: How does referral tracking work in Roster?
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Written by Libby Serra. Updated over a week ago
The Benefits of an Instagram Professional Account
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Written by Libby Serra. Updated over a week ago
How to properly mention the brand in a social post
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Written by Libby Serra. Updated over a week ago
How to Upload Content to a Campaign
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Written by Libby Serra. Updated over a week ago
How to Sign Up & Participate in a Campaign
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Written by Libby Serra. Updated over a week ago
How to Sign Up with Roster and Complete Your Profile
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Written by Libby Serra. Updated over a week ago
Referral Commissions Explained
Refer to the following information to better understand your referral commissions within the ambassador portal:Written by Marcella Edwards. Updated over a week ago