Ambassador Support

Ambassador? Influencer? Creator? Friend? Find the help you need!

14 articles
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Written by Libby Serra and Marcella Edwards

Social Post Requirements

If you happen to notice your social posts aren’t being picked up in your Roster account, here are some things you can check...
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Written by Libby Serra. Updated over a week ago

What are magic links? How to access my account if the brand has magic links enabled.

Learn how magic links allow you to access your ambassador account
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Written by Marcella Edwards. Updated over a week ago

How to convert your Instagram Personal account to an Instagram Creator or Business account

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Written by Libby Serra. Updated over a week ago

How to Sign In to my Roster Account

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Written by Libby Serra. Updated over a week ago

Why is my Instagram Story not showing in my campaign or action?

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Written by Libby Serra. Updated over a week ago

Why is my social post not showing in my campaign or action?

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Written by Libby Serra. Updated over a week ago

Unable to Connect My Social Account

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Written by Libby Serra. Updated over a week ago

When Connecting Instagram or Facebook I'm getting an "Off-Facebook" activity error

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Written by Libby Serra. Updated over a week ago

How Do I Delete My Roster Profile?

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Written by Libby Serra. Updated over a week ago

How Do I Download the Roster App?

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Written by Libby Serra. Updated over a week ago

I'm Unable to Access My Campaign

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Written by Libby Serra. Updated over a week ago

How to Customize Your Referral ID

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Written by Libby Serra. Updated over a week ago

How to connect your Instagram account to a Facebook business page

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Written by Libby Serra. Updated over a week ago

How to connect your Facebook and Instagram account to Roster

With Instagram Professional, content is captured more easily.
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Written by Marcella Edwards. Updated over a week ago