At Roster, we are committed to enhancing our software and implementing frequent updates. With each release, it's possible for regular users to encounter unexpected issues stemming from older cached data. To ensure a smooth experience, we recommend following the steps outlined below to clear your browser cache:
Google Chrome
For Mobile
Launch the Google Chrome app on your Apple device.
Tap on the three vertical dots located at the bottom-right corner of the browser window to open the Chrome menu.
In the menu, scroll down and tap on "Settings."
On the Settings page, scroll down and select "Privacy."
Tap on "Clear Browsing Data," which is located at the top of the Privacy section.
You will be presented with a list of options. Make sure the "Browsing history" and "Cached images and files" options are selected.
If you want to clear other types of data, such as cookies or passwords, you can select those options as well.
Next, choose the time range for which you want to clear the cache. For a comprehensive clearing, select "All time."
Once you have selected the desired options, tap on the "Clear Browsing Data" button at the bottom.
Chrome will display a confirmation message. Tap on "Clear Browsing Data" to proceed.
Wait for the process to complete. The time it takes may vary depending on the amount of data to be cleared.
Once the cache is cleared, you can close the Settings page and continue using Chrome as usual.
Desktop
1. Right-click and select "Inspect" to open your browser developer tools
2. You'll then right-click on the browser's refresh icon and select "Empty Cache and Hard Reload"
3. The simple task above may resolve your issue, but if you continue to have issues, additional data clearing can be done in your browser's local storage.
Within the developer tools go to the "Application" tab > Local Storage
Click the "Clear All" icon and then refresh your page
